Legal
These terms set out the deal between your club and Lobtix — what you can expect from us, and what we ask of you. We've kept them as plain as we can.
In short. Use Lobtix fairly, keep your account details safe, and pay for your plan. We'll keep the service running, protect your data, and give you notice before anything important changes. Either side can end the agreement — your data comes with you.
These Terms of Service ("Terms") form a legal agreement between Lobtix — operated by XXXXX XXXXX, a self-employed sole trader (autónomo) established in Spain, NIF [NIF], [registered address] ("we", "us", "our") — and the tennis club or organisation that subscribes to the service ("you", "your club"). By creating a club, using the service, or accepting an invitation to a club, you agree to these Terms. If you're accepting on behalf of a club, you confirm you're authorised to do so.
These Terms should be read together with our privacy policy, which explains how we handle personal data.
Every new club starts on a free 14-day Pro trial with access to all features. No payment card is required to begin.
When the trial ends, choose a plan to continue. If you don't, your club is paused — your data is kept safe and no charge is made.
The club wallet is a record of credit that your club manages inside Lobtix. Members and their club settle payments directly with each other — for example, a member pays the club and an admin updates that member's balance in the app. Lobtix does not hold members' money, does not process payments between members and clubs, and is not a payment service. The wallet simply keeps a running balance and ledger for the club's convenience.
To keep Lobtix safe and reliable for everyone, you agree not to:
Lobtix, including its software, design and brand, belongs to us and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the service while your subscription is active, for your club's own use. You may not copy, modify or create derivative works of the service except as the law allows.
The data your club and its members put into Lobtix stays yours. You grant us only the permissions we need to host and run the service for you, as described in our privacy policy.
Where Lobtix processes personal data on your club's behalf (for example, your members' records), your club is the controller and Lobtix is the processor. In that role we act only on your documented instructions, apply appropriate security, help you meet your GDPR obligations, and delete or return the data at the end of the service, as set out in the data-processing terms incorporated into this agreement.
We use the sub-processors listed in our privacy policy to run the service, each under a data-processing agreement, and we give you reasonable notice of material changes so you can object. Personal data is processed in the EU where possible; any transfers outside the EEA rely on GDPR-approved safeguards (see the privacy policy).
We work hard to keep Lobtix available around the clock, but we can't promise it will never be interrupted. We may occasionally need to perform maintenance or updates, and we'll give reasonable notice for anything that affects you significantly. Features may be added, changed or removed as the product evolves.
Lobtix is provided "as is" and "as available". To the fullest extent permitted by law, we exclude all warranties, conditions and terms not expressly set out here, and we are not liable for indirect, incidental or consequential loss, or for lost bookings, revenue, goodwill or data.
To the fullest extent permitted by law, our total aggregate liability to a paying club under or in connection with these Terms is limited to the fees that club paid us in the three months before the event giving rise to the liability. Because members and other non-paying users pay Lobtix nothing, our liability to them is limited to the maximum extent permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law — including liability for death or personal injury caused by negligence, for fraud, or any mandatory rights you have as a consumer.
You agree to indemnify and hold us harmless from claims, losses and costs arising out of your misuse of the service, your breach of these Terms, or your infringement of the rights of any third party — including claims by your members relating to how your club runs bookings, pricing, credit or refunds.
You may cancel your subscription or close your club at any time. We may suspend or end access if these Terms are seriously or repeatedly breached, or if required by law. On termination, paid features stop at the end of the billing period, and you can export your data before it is deleted in line with our retention policy.
Neither party is liable for failure or delay caused by events beyond its reasonable control — such as outages of internet or third-party providers, power failures, strikes, or acts of government or nature.
These Terms are governed by the laws of Spain, without affecting any mandatory consumer-protection rights you have where you live. Subject to those rights, the courts of Málaga, Spain have exclusive jurisdiction over any dispute arising out of or relating to these Terms.
Questions about these Terms? Write to us at legal@lobtix.com and we'll be glad to help.
